Every year millions of Americans live without internet access due to not being able to afford the service. Some internet service providers provide internet service at a discount to qualifying low-income households through special programs.
“This guidebook has a twofold purpose. It is a practical guide for digital inclusion practitioners – local community-based organizations, libraries, housing authorities, government agencies and others working directly with community members in need of affordable home broadband service. This guidebook also contains recommendations for policy makers and internet service providers to improve current offers and establish new offers.”
This guidebook includes the history of affordable home broadband, the types of services available to low-income households, strategies on successful outreach, and recommendations to policy makers and internet service providers on how to lower the barrier for home broadband subscriptions.