Digital Inclusion Trailblazers is a public inventory of local government initiatives promoting digital literacy and broadband access for underserved residents. NDIA first launched this effort in 2016 as an advocacy tool for local, state and national digital inclusion leadership, and as a handy database of examples for communities interested in taking similar steps themselves. The list also serves as an honor roll of local government initiatives that promote digital literacy and broadband access for underserved residents. 

With support from a Working Group of our affiliates, NDIA has identified six indicators of Digital Inclusion Trailblazers, listed below. Communities seeking Trailblazer status may apply during the annual application window. Applications must include documentation showing that a community meets the criteria for which they are seeking recognition. Trailblazers are models for other local governments to pursue digital inclusion efforts in their own communities.

Trailblazer Indicators:

  1. Your local government has, or directly funds, at least one full-time staff dedicated to digital  inclusion initiatives, policies and/or programs.
  2. Your local government has a digital inclusion plan or is in the process of developing a plan.
  3. Representatives of your local government participate in an open-access digital inclusion coalition.
  4. Your local government has conducted or plans to conduct and publish survey research on Internet access and use by your residents.
  5. Your local government directly funds community digital inclusion programming.
  6. Your local government is taking steps to increase affordability of home broadband service.

We invite any other local government that fits one or more of these indicators to apply to be a 2022 Digital Inclusion Trailblazer. The application form provides a check-list and documentation requirement for each indicator.

Please click on the “+” sign on the table below to reveal individual Trailblazer resources.

2022 Digital Inclusion Trailblazers

Local Government NameContactContact EmailHas StaffStaff | Document 1Staff | Document 2Staff | Document 3Staff | Document 4Staff | Document 5Has PlanPlan | Document 1Plan | Document 2Plan | Document 3Plan | Document 4Plan | Document 5CoalitionCoalition | Document 1Coalition | Document 2Coalition | Document 3Coalition | Document 4Coalition | Document 5Survey ResearchSurvey Research | Document 1Survey Research | Document 2Survey Research | Document 3Survey Research | Document 4Survey Research | Document 5Has FundingFunding | Document 1Funding | Document 2Funding | Document 3Funding | Document 4Funding | Document 5AffordabilityAffordability | Document 1Affordability | Document 2Affordability | Document 3Affordability | Document 4Affordability | Document 5
City of Austin, TXJesse Rodriguez, Interim Program Manager[email protected]✔Program ManagerDigital Inclusion Team✔Digital Inclusion Strategy✔Digital Empowerment CommunityDECA Members✔Residential Technology Study✔Direct Funding
City of Baltimore, MD✔Baltimore Digital Equity Coalition
Baltimore County, MDVishnupriya Desai, Digital Inclusion Coordinator[email protected]✔Staff ContactsEmployment Confirmation✔Strategic Plan✔Survey Report✔Grant Agreement
City of Bloomington, INRick Dietz[email protected]✔Digital Equity Strategic Plan✔Digital Equity Strategic Plan✔Digital Equity Grants✔Communications PlanDevelopment Agreement
City of Boston, MAMike Lynch, Director, Broadband & Cable, DoIT[email protected]✔Digital Equity AdvocateFY23 Budget Excerpt✔Digital Equity in Boston✔Digital Equity & Inclusion sit-repDigital Equity Outreach✔Fund Specifications
City of Chattanooga & Hamilton County, TNGabrielle Chevalier, Marketing & Communications Manager[email protected]✔Job Description✔Working Report✔Membership Roster✔Evaluation Study✔Appropriation Letter✔EdConnectEdConnect Fact SheetWhat is EdConmect?Qué es EdConnect
City of Chicago, ILDevon Braunstein, Digital Inclusion Policy Fellow[email protected]✔Contact InformationJob Description✔Guiding Meeting✔Guiding TeamCouncil Structure✔Chicago Survey✔Strategic Initiatives✔Strategic Initiative
Cuyahoga County, OHDale Armbruster, Performance Consultant[email protected]✔Contract, PCs for peopleDigital C GrantCleveland Foundation GrantDigital Equity Fund
City of Dallas, TXGenesis Gavino, Chief of Staff and Resilience Officer[email protected]✔Job Description✔Digital Equity Strategic Plan✔Digital Equity Strategic Plan✔Digital Navigators Proposal✔Digital Equity Strategic Plan
City of Detroit, MI✔Tech for Teens
District of Columbia✔Community Technology Plan BFCommunityTechnology Plan BRDigital Divide Report✔Community Technology Plan BFCommunityTechnology Plan BR
Door County, WIJessica Hatch, Broadband Coordinator[email protected]✔Contact InformationJob DescriptionBudget✔Survey Description
City and County of Durham, NCJennifer Ethridge, Digital Durham Program Evaluation Chair[email protected]✔FY 2023 Budget✔Digital Equity PlanDigital Equity Initiative✔Digital Durham Membershttps://durhamcountylibrary.org/computer-services/technology-kits/✔Digital Navigators for DurhamTechnology Kits✔City Broadband Initiative
City of Columbus, OHOre Ishola, Digital Inclusion Program Manager[email protected]✔Job Description✔DRAFT, NOT FOR DISTRIBUITION✔Digital Equity Coalition✔Insight Report✔Columbus MOU✔In-home Internet
City of Houston, TXJoshua Williams, Executive Fellow/Digital Inclusion Lead[email protected]✔Fuse Corp Description
Kansas City, MO✔Digital Equity Strategic Plan✔Digital Equity Strategic Plan - CoalitionCoalition for Digital Inclusion playlistDigital Inclusion KC Membership✔Internet at HomeDevelopment Agreement
City of Long Beach, CARebecca Kauma, Digital Equity & Inclusion Officer[email protected]✔Job DescriptionStaff ContactStaff Budget✔Stakeholder CommitteeRoadmap✔Roles and ResponsibilitiesCommittee ListCommittee NotesStakeholder Committee✔Analysis & Recommendations✔Fund TransferCARES Act Digital Inclusion Free Internet Services and Computing Devices Program OverviewFree Internet Services and Computing Devices Program Flyer-English✔Internet and Devices Promotion 1Internet and Devices Promotion 2
Louisville, KYRicky Santiago, Digital Inclusion Manager[email protected]✔Digital Inclusion PlanExecutive BudgetContact Sheet✔Digital Inclusion PlanCoalition organizations
City of Minneapolis and Hennepin County, MNDana Nybo, Director, IT - Collaboration[email protected]✔Contact InformationBudget Description✔Documentation of Planning Process✔Coalition Description✔Funding Description✔Competition and Assistance Description
New York City, NY✔Internet Master Plan✔Internet Master Plan✔Internet Master PlanImpact Report✔Internet Master Plan
City of Oakland, CAPatrick Messac, #OU Project Manager[email protected]✔Contact InformationJob Description✔Oakland Undivided DescriptionOakland Fiber Master Plan✔OU Clever Webinar✔Oakland Digital Inclusion Program✔Tech Check Description
City of Philadelphia, PAStephanie Orlando, Innovation Coordinator[email protected]✔Staff ContactJob Description✔Digital Equity Plan✔Digital Literacy AllianceDigital Equity Plan✔Connecting Philadelphia✔PHL ConnectED GrantDigital Navigators Grant
City of Portland, ORLeina Gonzalez Baird, Digital Equity Coordinator[email protected]✔Contact, Job Description✔Digital Equity Action PlanPlanning Process✔Digital Inclusion Network✔Your Voice Communications ReportStrategic Plan✔Grant AgreementFunding Description✔Sponsored Service Agreement
City of Provo, UTCatherine Draper, Office Specialist[email protected]✔Staffing Overview✔
Randolph County, NCKenneth Sherin, County Extension Director[email protected]✔Job DescriptionGrant Agreement✔Randolph County Digital Inclusion Plan✔Digital Alliance MinutesRandolph County Digital Inclusion Plan✔Broadband Survey Dashboard✔Funding AnnouncementFunding Proposal
Salt Lake City, UTNole Walkingshaw, Chief Innovation Officer[email protected]✔✔✔Utah Communities ConnectCoalition Membership✔City Connect
City of San Antonio, TXLeigh Middleton, Digital Inclusion Coordinator[email protected]✔Digital Inclusion Team✔Digital Equity Plan✔SA Digital Connects✔SASpeakUp: Digital Inclusion Survey✔Contractual Agreement✔Recovery & Resilience Plan
City of San Diego, CACraig Gustafson, Digital Services Coordinator[email protected]✔Contact InformationWork PlanBudget✔Plan Description✔Digital Divide Task ForceDigital Divide Task Force Members✔Digital Inclusion Programming
City and County of San Francisco, CABrian Roberts, Policy Analyst[email protected]✔Job Description✔Strategic Plan✔SF Tech CouncilSF Tech Council Members✔Strategic Plan✔SF Bridge Digital Equity Programs✔Fiber to Housing
City of Seattle, WADelia Burke, Digital Equity Advisor[email protected]✔Job Description✔Progress Report✔DELN✔Access and Adoption StudyInternet for All Update Report✔Grant GuidelinesTMF Contract✔Internet for All Legislation Resolution Description
Solano County, CAStewart Bruce, IT Infrastructure and Operations Manager[email protected]✔Solano Connected: Broadband and Digital Equity Strategy
City of South Bend, INPatrick McGuire, Civic Innovation Fellow[email protected]✔Staff DescriptionJob DescriptionBudget Request✔Planning Process✔Connectivity CoalitionCoalition Membership✔Survey Initiatives✔Digital Inclusion ProgrammingenFocus✔Affordability Efforts