Advanced Technology Program Manager

Position Description

Position Overview:

This position is in the Office of Broadband under the IT Enterprise Infrastructure group for Universal Services within Harris County. The Advanced Technology Program Manager will manage the deployment of broadband infrastructure and other advanced technologies which are at the forefront of innovation for the County and the constituents we serve. This position will serve as leader across disciplines (construction management, fiber splicing, OSP Design, ISP Construction, or system installation/commissioning) and be responsible as a team member for delivering complex projects. The Office strategizes and directs programmatic activities while minimizing business risks, enhancing technological capabilities, and building public private partnerships. The Office of Broadband, on the order of innovation capabilities, is complex, highly technical, intersectional, and inter-jurisdictional in scope.

Job Duties and Responsibilities:

Leads planning activities to develop short- and long-term strategic plans, roadmaps, and objectives for advanced technologies and programs.
Creates and manages operational budgets for short- and long-term technology projects and contracts.
Leads cross functional teams to achieve technology initiatives.
Manages existing and future contracts with vendors.
Leads market research activities to identify market trends in technologies and programs.
Produces periodic metrics to measure and improve: systems, projects, vendors, and service provider performance.
Manages assigned matrix resources.
Leverages functionality to identify operational efficiencies to improve customer satisfaction and reduce operational costs.
Produces business cases, including cost versus benefit analysis and Request for Proposal (RFP’s) to support related technologies and initiatives and programs.
Facilitates and leads periodic executive round table and steering committees on related technologies and programs.
Facilitates internal communication, education, and training to staff, and internal and external stakeholders on technologies and programs.

Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email [email protected].

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education:

Bachelor’s Degree from an accredited college or university with a major in Business Administration, Public Administration, Engineering, Information Sciences, or other related degrees.
Experience:

A minimum of seven (7) years of Experience in a field related to the job, two (2) years of which were in a program or project management capacity.
Knowledge, Skills, and Abilities (KSAs):

Knowledge of broadband technologies, fiber, wireless, data transport and telecommunications infrastructure
Knowledge of fiscal planning and budget preparation
Knowledge of applicable processes, engineering principles, data analysis, and application design
Knowledge of regulatory requirements and applicable federal, state, and local laws and ordinances
Skill in leading and directing personnel in a project and program capacity
Skill in determining needs and gathering, analyzing, and presenting data to provide accurate recommendations and information
Skill in handling and prioritizing multiple tasks and planning and organizing a program
Skill in negotiations, program monitoring, and conflict resolution
Ability to direct the timely production of project proposals and agreements

 

Applicants for this position will be subject to a criminal background check that includes being fingerprinted. This applies to any position with network access to Criminal Justice Information Services (CJIS) or access to an area where CJIS is received, maintained, or stored either manually or electronically (i.e., custodian, maintenance).

Automatic Disqualification:

Convictions, probation, or deferred adjudication for any Felony, and any Class A Misdemeanor
Convictions, probation, or deferred adjudication for a Class B Misdemeanor, if within the previous 10 years
Open arrest for any criminal offense (Felony or Misdemeanor)
Family Violence conviction

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. “See Resume” will not be accepted for qualifications.

Preferences

Education:

Master’s degree in a field directly related to the job may substitute for two (2) years of the above experience requirement.
Experience:

Experience with fiscal planning, program or project management, and technology investment and adoption.
Knowledge, Skills, and Abilities (KSAs):

Ability to understand and summarize complex funding documents and program rules and to communicate effectively, both orally and in writing (including editing and proofreading)
Skill in projecting needs for equipment and personnel and formulating operating budgets
Skill in oral and written business and technical communication including preparation of written reports
Ability to prepare and evaluate business cases
Skill in conducting presentations on behalf of a public entity

General Information

Position Type and Typical Hours of Work:

Monday – Friday: 8:00 a.m. to 5:00 p.m.
Work schedules are implemented to meet the requirements of the department and are subject to change based on business needs.
May be required to work more than forty hours during the workweek and/or weekends or on-call 24 hours a day to meet special projects or deadlines.
Limited telework opportunities may be available dependent on business.
Location:

Downtown Houston, TX
Working Conditions, Mental and Physical Demands:

Most work is performed in a professional office environment. Some trips to County offices and job sites for observations will be required
Job site observation work may involve walking, climbing on uneven surfaces, exposure to outdoor elements and extreme weather, noise exposure, driving for extended periods of time, exposure to allergens, exposure to traffic and work zones, possible hand and power tool use, and extended periods of Personal Protective Equipment use
Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination)
May drive a vehicle on County business for travel to other locations for meetings and other front line service needs

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.