Advocating for the Affordable Connectivity Program (ACP)

Take action today to renew ACP!

ACP Matters to Real People – This Digital Inclusion Story Shows Why

This Austin blues family is one of 23 million American households benefitting from ACP. Watch the video to see how internet access has expanded their possibilities and brought joy into their lives.

What Is ACP?

  • ACP funds expired on June 1, 2024.
  • Eligible households received up to a $30 monthly benefit for internet (up to $75 monthly benefit for households on Tribal lands) and a one-time benefit of up to $100 off an eligible device.
  • ACP helped people in households with low incomes, including families with children who receive free and reduced-price school lunches and people who receive veterans pension and survivor benefits.

Why Does It Matter Now?

Why are we having this conversation?

How Can You Help Renew ACP?

The Ask/Call to Action:

Do not let 23+ million Americans have their internet access turned off.

Keep broadband affordable – renew ACP.

Messaging and Talking Points for ACP Advocacy

See Walter’s story on CBS News, Jan. 8, 2024: “Millions could lose affordable access to internet service with FCC program set to run out of funds”

How Do People Benefit from ACP in Your Community?

Choose 1-3 benefits/populations to focus on in your conversation. Think about what points will resonate most with your listener/audience.

  • [# OF ENROLLED HOUSEHOLDS] households relied on ACP for broadband in our state.
  • [# OF ENROLLED HOUSEHOLDS] households relied on ACP for broadband in Tribal lands.
  • ACP is an important tool in closing the homework gap–the opportunity divide between students who have home internet access and those who don’t.  
  • Jobseekers need home internet access to perform all the functions of gaining employment – from searching for job openings to filling out applications, communicating with potential employers by email, and even doing virtual interviews.
  • ACP helped Americans get needed medical attention and wellness care through telehealth appointments, use internet-enabled medical devices, and exchange critical information with their doctors even when they’re not able to physically go into an office. 
  • ACP helped older adults stay socially engaged with their families and friends, access health information, get community updates and news, and even order groceries. Adults 65+ make up 20 percent of ACP recipient households.

Making It Your Own

Storytelling can be a powerful tool in advocacy! Represent and reflect how your own community benefits by including a brief story about someone you’ve served and how they used ACP. Watch the video on this page to see a model for a powerful story.

Bipartisan Support for ACP 

The need for affordable broadband is so essential that it unites people from across the geographic and political spectrums. 

Among voters, ACP has broad support: 

  • 78 percent of voters support continuing ACP 
    • 64% of Republicans; 70% of Independents; and 95% of Democrats
  • People across geographic areas support continuing ACP
    • 81% of urban voters; 78% of suburban; and 68% of rural voters

Benefits of ACP for ISPs and Federal Initiatives

  • Internet service providers can get more consumers on their networks, which helps support the business case for deploying broadband network infrastructure. In other words, areas that are currently unconnected may get internet access faster if ACP continues. 
  • Research shows that broadband benefit programs for low-income households improve their employment rates and earnings–this gives a boost to the economy as a whole.
  • ACP supports the success of other federal broadband initiatives, such as the Federal Capital Projects Fund (CPF) and Broadband Equity Access and Deployment (BEAD) Program, which both require participation in the ACP and/or proposed strategies to address affordability issues.

FCC Survey Data Highlights Necessity of ACP 


In December of 2023, the FCC surveyed ACP recipients to better understand two questions — the impact of the ACP program on recipients, and how the end of the program would affect access to broadband. Additional resources include a Fact Sheet and the FCC press release.
Here are the survey‘s highlights:
  • Over three-quarters (77%) of the survey respondents say losing their ACP benefit would disrupt their service by making them change their plan or drop internet service entirely.
  • About half of survey respondents (47%) reported having either no internet service or relying solely on mobile internet service before receiving their ACP benefit. The same is true for rural respondents (53%).
  • Over two-thirds of survey respondents (68%) reported they had inconsistent or no internet service prior to ACP. The majority of this group cited affordability as the reason for having inconsistent or no service (80%).
  • ACP subscribers reported that they use their ACP internet service to schedule or attend healthcare appointments (72%), apply for jobs or complete work (48%), and do schoolwork (75% for ACP subscribers 18-24 years old).

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