Digital Inclusion refers to the activities necessary to ensure that all individuals and communities, including the most disadvantaged, have access to and use of Information and Communication Technologies (ICTs). This includes 5 elements: 1) affordable, robust broadband internet service; 2) internet-enabled devices that meet the needs of the user; 3) access to digital literacy training; 4) quality technical support; and 5) applications and online content designed to enable and encourage self-sufficiency, participation and collaboration. Digital Inclusion must evolve as technology advances. Digital Inclusion requires intentional strategies and investments to reduce and eliminate historical, institutional and structural barriers to access and use technology.
Digital Equity is a condition in which all individuals and communities have the information technology capacity needed for full participation in our society, democracy and economy. Digital Equity is necessary for civic and cultural participation, employment, lifelong learning, and access to essential services.
NDIA recommends the American Library Association’s definition of Digital Literacy via their Digital Literacy Taskforce:
Digital Literacy is the ability to use information and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills.
A Digitally Literate Person:
- Possesses the variety of skills – technical and cognitive – required to find, understand, evaluate, create, and communicate digital information in a wide variety of formats;
- Is able to use diverse technologies appropriately and effectively to retrieve information, interpret results, and judge the quality of that information;
- Understands the relationship between technology, life-long learning, personal privacy, and stewardship of information;
- Uses these skills and the appropriate technology to communicate and collaborate with peers, colleagues, family, and on occasion, the general public; and
- Uses these skills to actively participate in civic society and contribute to a vibrant, informed, and engaged community.
Rhinesmith, Colin. “Digital Inclusion and Meaningful Broadband Adoption Initiatives.” Evanston, IL: Benton Foundation, January 2016. benton.org/broadband-inclusion-adoption-report
Broadband adoption has traditionally been defined as residential subscribership to high-speed Internet access. But for those in the field working to increase the digital capacity of communities, broadband adoption is daily access to the Internet:
- at speeds, quality and capacity necessary to accomplish common tasks,
- with the digital skills necessary to participate online, and
- on a personal device and secure convenient network.