Join Our Team

Operations Coordinator

Location: Work from home – candidate must be located in central Ohio

Status: Full time


The pandemic created unprecedented awareness and investment in digital equity. This position is an incredible opportunity for a highly motivated individual to support the advancement of the field while developing highly sought-after expertise.

The operations coordinator will maximize NDIA’s effectiveness and will play a critical role in ensuring the continued success and growth of the organization. The ideal candidate will be hard-working, resourceful, and mission-driven with the ability to thrive in a fast-paced environment. The operations coordinator assists in two critical areas – (1) high-level administrative support for the executive director and (2) general operations support for the NDIA staff. 

Duties and Responsibilities:

Executive Director Support:

  • Maintain and curate a timely, manageable, and effective schedule for the executive director
  • Ensure that the executive director is fully informed and prepared for meetings and public speaking engagements
  • Organize and manage the executive director’s travel schedule and logistics for out-of-town events 
  • Assist the executive director in maintaining a consistent, sustained, and empowering relationship with donors and affiliates

Operational Support:

  • Proactively identify and create solutions addressing team productivity barriers
  • Record/catalog/track relevant information including lobbying hours, past event details, NDIA contacts, etc.
  • Support the operations director with internal organization, monthly reporting, and compliance
  • Assist in planning and organizing the NDIA annual conference including website updates, application set-up, and communicating with the community and speakers
  • Assist in NDIA program and policy initiatives as needed


  • Proven track record of time management and organizational skills
  • Proactive with excellent problem-solving skills 
  • Ability to work autonomously with little oversight while hitting deadlines
  • Ability to effectively and professionally communicate with others
  • Experience with Google Drive and Microsoft Office

Compensation and Benefits:

  • Annual Salary: $54,000 – $66,000
  • Health Insurance Offer 
  • Flexible Work Schedule

In alignment with our values and commitment to equity, we place a strong emphasis on diversity, equity, and inclusion. We strongly encourage people of color to apply.