Join Our Team

Executive Administrator

The Executive Administrator works closely with the Executive Director to support in all management, administrative, and operations processes of NDIA. This is a new position and requires a changemaker who is detail oriented and self motivated. This position is a unique opportunity to strengthen the field of digital inclusion and a young, high-impact organization.

In alignment with our values and commitment to equity, we place a strong emphasis on diversity, equity, and inclusion. We’re actively seeking people of color to apply.

Who We Are
National Digital Inclusion Alliance (NDIA) advances digital equity by supporting community programs and equipping policymakers to act. We represent and support more than 1,000 US organizations working for affordable broadband, access to devices, and digital skills training and support.

Since 2015, NDIA has led and built the digital equity community throughout the US, and in turn created a growing movement. NDIA supports digital inclusion practitioners with networking and community building, platforms to establish and share best practices, and guidebooks and tools that establish standards for digital inclusion programming.

NDIA continues to expand the digital inclusion field and increase awareness of the digital divide, prioritizing communities and populations who have been most impacted, including Black people, Indigenous people, and other people of color, women, older adults, and people with disabilities.

Our team members share a commitment to NDIA’s nonprofit mission. We understand the impact our work has in communities around the country. We bring our skill sets, can-do attitudes, and a sense of team to our everyday work of increasing access to and use of technology. NDIA team members are spread across the United States, and we all work from home. If what you read speaks to you, apply to become part of the NDIA team.

What You’ll Do
The executive administrator will report to the executive director and provide a broad range of administrative duties. Through exceptional project management and logistical support, the executive administrator will increase organizational efficiency of the executive director while supporting the contract and project management of the organization. This role will require internal team and external partner relationship cultivation.

Specifically, your work will center on:

Executive Director Support
Increase impact of the Executive Director by providing a range of administrative support, including but not limited to:

    • Manage the executive director’s very tight calendar.  Coordinate and schedule meetings and travel, ensure the executive director has all necessary information for speaking engagements, and look ahead to clear overbooked time blocks.
    • Coordinate information requests, prepare for meetings, organize presentations, conduct research, and identify high-level priority items
    • Support Board of Directors-related actions and deliverables, such as coordinating and confirming logistics for Board meetings, preparing Board packets, and regularly updating Board-related documents
    • Assist executive director with external relationships, donor management, and proposal development

Organizational Support
Increase impact of the organization through improved contract and project management:

    • Assist directors with contract procurement by ensuring contract organization, and execution
    • Manage organization-wide meetings and events, including sending calendar invites and reminders and coordinating the agenda, presentations, food, and travel.
    • Support the organization’s file management systems, ensuring that storage of information is both accessible and in line with best practices
    • Support the organization’s project management systems, particularly the use of Wrike
    • Provide support at Net Inclusion, NDIA’s annual conference

Required Knowledge, Skills & Abilities
To be successful in this job, you will excel in the following areas:

    • Proficient in Google Suite, database management, invoicing, managing Google calendars, communication, and project management software
    • Juggle competing demands and prioritize without sacrificing quality
    • Manage and communicate with discretion and judgment on behalf of the executive director
    • Comfortable working in a highly collaborative remote environment and able to communicate clearly using virtual platforms
    • Be a self-starter who can see projects through to completion, while noticing and fixing errors that others might overlook and leaving things better than you find them
    • Work well independently and work effectively as a part of a team
    • Continually able to hear, reflect, and act on feedback, including in matters of diversity, equity, and inclusion, with the aim to learn
    • Three or more years of experience directly supporting executive leadership is a plus, but not required.

What Else You Should Know
This is a full-time, remote position. Applicant must be based in central Ohio, and able to work closely and occasionally in-person with the executive director in Columbus. The salary for this position ranges from $71,000 to $85,000, depending on experience. Travel is required for one week per year for Net Inclusion. Additional travel may be required. 

We provide the following benefits:

    • Health insurance offer
    • 401(k) retirement plan with employer contributions
    • Unlimited paid time off and flexible work schedule 
    • Annual technology stipend