Organizations that already focused on access to the internet and devices (public use and in the home) plus digital literacy training, now find themselves working around the clock.  Organizations that did not provide this digital inclusion programming now find themselves figuring out how to do so, again around the clock. Most of this work is local and none of them have enough resources.

NDIA is:

  1. Facilitating virtual spaces for information sharing
  2. Relaying on the ground experiences and federal resource needs to the media
  3. Advocating for local, state and federal resources
w

Community Calls

To help our community stay informed during this chaotic time – NDIA is hosting Community Zoom calls every Friday at 1 PM ET. During these calls, we will share national resources and on-the-ground strategies for providing digital inclusion services during this health crisis. 

As we can not personally invite everyone to join these calls, we ask that you email [email protected] for the call-in information if you would like to join.

Free & Low Cost Internet

The COVID-19 health crisis has shed light on the need for home internet service, and the large number of American households in all kinds of communities who don’t have it. Some Internet Service Providers have responded with new or improved discount broadband plans, that will only be available for a short time; others continue to offer plans that were created prior to the crisis. NDIA updates the list of Free & Low-Cost Internet Plans regularly.

This ten-episode series showcases interviews with digital inclusion stakeholders and practitioners from across the country highlighting their community-based efforts to address the digital divide. In the first four episodes, the digital inclusion practitioners talk about how they have pivoted and adapted their organizations and digital inclusion work amidst the COVID-19 pandemic.

Angela Addresses the Digital Equity Landscape on iHeartMedia

In the News

Part One:

Part Two:

Latest News

Healthcares Rapid Shift to Telehealth

The American Medical Association recently published a blog by NDIA Senior Fellow Amy Sheon called, The Digital Divide- Telehealth's Achillie's Heal. She shares with NDIA why she wrote it and what she hopes it accomplishes: As you know, healthcare rapidly shifted from...

Angela on Community Broadband Bits Podcast

Digital Inclusion Saves Lives During a Pandemic - Community Broadband Bits Episode 405 During this 31 minute episode, Christopher Mitchell from Institute of Self Reliance talks with Angela Siefer about the many ways that the pandemic has highlighted digital divides in...

NDIA Announces Digital Navigator Concept

The COVID-19 pandemic has created a sudden, massive public need for trustworthy digital inclusion services. Millions of Americans need support from digital inclusion programs: to get connected with affordable home internet, find affordable computing devices, and learn...

NDIA Creates State and Local Governments Lists for COVID-19 Resources

Some 18 million Americans do not have access to broadband internet in any form, presenting significant economic and health risks during the COVID-19 pandemic. NDIA has created a  State-wide COVID-19 Digital Inclusion Response page, and a Local Government COVID-19...

Siefer to Ars Technica: No alternative to a federal broadband subsidy

NDIA is cited frequently in an article posted this week by Ars Technica on the differences and gaps in free and low-cost plans being offered by some major Internet Service Providers in response to the COVID-19 crisis. The online journal's Jon Brodkin points out that...

Urgent Call for Computer Donations!

Across America, the need for internet, computers, and digital literacy is acute and urgent.In order to stop the spread of COVID-19, schools, libraries, offices and gathering places across the country are being closed. This requires that everyone uses the internet at...

Free and Low-Cost Plans: Not all providers have stepped up

During the last two weeks, most of the nation's large internet service providers have responded to the COVID-19 emergency by launching free or very low-cost rate plans, designed to help more residents get and stay on line in order to cope with the sudden new demands...