Organizations that already focused on access to the internet and devices (public use and in the home) plus digital literacy training, now find themselves working around the clock.  Organizations that did not provide this digital inclusion programming now find themselves figuring out how to do so, again around the clock. Most of this work is local and none of them have enough resources.

NDIA is:

  1. Facilitating virtual spaces for information sharing
  2. Relaying on the ground experiences and federal resource needs to the media
  3. Advocating for local, state and federal resources

Community Calls

To help our community stay informed during this chaotic time – NDIA is hosting Community Zoom calls every Friday at 1 PM ET. During these calls, we will share national resources and on-the-ground strategies for providing digital inclusion services during this health crisis. 

As we can not personally invite everyone to join these calls, we ask that you email [email protected] for the call-in information if you would like to join.

Free & Low Cost Internet

The COVID-19 health crisis has shed light on the need for home internet service, and the large number of American households in all kinds of communities who don’t have it. Some Internet Service Providers have responded with new or improved discount broadband plans, that will only be available for a short time; others continue to offer plans that were created prior to the crisis. NDIA updates the list of Free & Low-Cost Internet Plans regularly.

This ten-episode series showcases interviews with digital inclusion stakeholders and practitioners from across the country highlighting their community-based efforts to address the digital divide. In the first four episodes, the digital inclusion practitioners talk about how they have pivoted and adapted their organizations and digital inclusion work amidst the COVID-19 pandemic.

Angela Addresses the Digital Equity Landscape on iHeartMedia

In the News

Part One:

Part Two:

Latest News

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NDIA Digital Navigator Model Page is Live!

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This interview by Anna de Haro at iHeartMedia addresses the complexities and urgency around reaching digital inclusion and highlights some resources available. In the US internet is very much a commodity, not a utility, and is very lightly regulated. In part, this is...

Digital Navigator Baseline Job Description

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