Organizations that already focused on access to the internet and devices (public use and in the home) plus digital literacy training, now find themselves working around the clock.  Organizations that did not provide this digital inclusion programming now find themselves figuring out how to do so, again around the clock. Most of this work is local and none of them have enough resources.

NDIA is:

  1. Facilitating virtual spaces for information sharing
  2. Relaying on the ground experiences and federal resource needs to the media
  3. Advocating for local, state and federal resources

Community Calls

To help our community stay informed during this chaotic time – NDIA is hosting Community Zoom calls every Friday at 1 PM ET. During these calls, we will share national resources and on-the-ground strategies for providing digital inclusion services during this health crisis. 

As we can not personally invite everyone to join these calls, we ask that you email for the call-in information if you would like to join.

Free & Low Cost Internet

The COVID-19 health crisis has shed light on the need for home internet service, and the large number of American households in all kinds of communities who don’t have it. Some Internet Service Providers have responded with new or improved discount broadband plans, that will only be available for a short time; others  continue to offer plans that were created prior to the crisis. NDIA updates the list of Free & Low-Cost Internet Plans daily.

Digital Inclusion @ Home

A speed test to build understanding of the impact that increased teleworking has on the Internet regionally, and to document how our broadband connectivity speeds are being impacted by this increased load over time. Can home connectivity support all of the traditional offline activities that have now moved online?

In the Media


"Trending in Education"

Digital Inclusion and the Covid-19 Pandemic with Angela Siefer

Latest News

Digital Navigator Baseline Job Description

Through an NDIA Working Group of digital inclusion practitioners revising their work to be socially distant and/or remote, NDIA has created a baseline job description for a Digital Navigator. In the great tradition of “surfing the internet as we build the internet”,...

Healthcares Rapid Shift to Telehealth

The American Medical Association recently published a blog by NDIA Senior Fellow Amy Sheon called, The Digital Divide- Telehealth's Achillie's Heal. She shares with NDIA why she wrote it and what she hopes it accomplishes: As you know, healthcare rapidly shifted from...

Angela on Community Broadband Bits Podcast

Digital Inclusion Saves Lives During a Pandemic - Community Broadband Bits Episode 405 During this 31 minute episode, Christopher Mitchell from Institute of Self Reliance talks with Angela Siefer about the many ways that the pandemic has highlighted digital divides in...