Digital Inclusion Trailblazers is a public inventory of local government initiatives promoting digital literacy and broadband access for underserved residents. NDIA first launched this effort in 2016 as an advocacy tool for local, state and national digital inclusion leadership, and as a handy database of examples for communities interested in taking similar steps themselves. The list also serves as an honor roll of local government initiatives that promote digital literacy and broadband access for underserved residents. 

With support from a Working Group of our affiliates, NDIA has identified six indicators of Digital Inclusion Trailblazers, listed below. Communities seeking Trailblazer status may apply during the annual application window. Applications must include documentation showing that a community meets the criteria for which they are seeking recognition. Trailblazers are models for other local governments to pursue digital inclusion efforts in their own communities.

Trailblazer Indicators:

  1. Your local government has, or directly funds, at least one full-time staff dedicated to digital  inclusion initiatives, policies and/or programs.
  2. Your local government has a digital inclusion plan or is in the process of developing a plan.
  3. Representatives of your local government participate in an open-access digital inclusion coalition.
  4. Your local government has conducted or plans to conduct and publish survey research on Internet access and use by your residents.
  5. Your local government directly funds community digital inclusion programming.
  6. Your local government is taking steps to increase affordability of home broadband service.

We invite any other local government that fits one or more of these indicators to apply to be a 2022 Digital Inclusion Trailblazer. The application form provides a check-list and documentation requirement for each indicator.

Please click on the “+” sign on the table below to reveal individual Trailblazer resources.

2022 Digital Inclusion Trailblazers

Local Government NameContactContact EmailHas StaffStaff | Document 1Staff | Document 2Staff | Document 3Staff | Document 4Staff | Document 5Has PlanPlan | Document 1Plan | Document 2Plan | Document 3Plan | Document 4Plan | Document 5CoalitionCoalition | Document 1Coalition | Document 2Coalition | Document 3Coalition | Document 4Coalition | Document 5Survey ResearchSurvey Research | Document 1Survey Research | Document 2Survey Research | Document 3Survey Research | Document 4Survey Research | Document 5Has FundingFunding | Document 1Funding | Document 2Funding | Document 3Funding | Document 4Funding | Document 5AffordabilityAffordability | Document 1Affordability | Document 2Affordability | Document 3Affordability | Document 4Affordability | Document 5
City of Austin, TXJesse Rodriguez, Interim Program Manager[email protected]Program ManagerDigital Inclusion TeamDigital Inclusion StrategyDigital Empowerment CommunityDECA MembersResidential Technology StudyDirect Funding
City of Baltimore, MDBaltimore Digital Equity Coalition
Baltimore County, MDVishnupriya Desai, Digital Inclusion Coordinator[email protected]Staff ContactsEmployment ConfirmationStrategic PlanSurvey ReportGrant Agreement
City of Bloomington, INRick Dietz[email protected]Digital Equity Strategic PlanDigital Equity Strategic PlanDigital Equity GrantsCommunications PlanDevelopment Agreement
City of Boston, MAMike Lynch, Director, Broadband & Cable, DoIT[email protected]Digital Equity AdvocateFY23 Budget ExcerptDigital Equity in BostonDigital Equity & Inclusion sit-repDigital Equity OutreachFund Specifications
City of Chattanooga & Hamilton County, TNGabrielle Chevalier, Marketing & Communications Manager[email protected]Job DescriptionWorking ReportMembership RosterEvaluation StudyAppropriation LetterEdConnectEdConnect Fact SheetWhat is EdConmect?Qué es EdConnect
City of Chicago, ILDevon Braunstein, Digital Inclusion Policy Fellow[email protected]Contact InformationJob DescriptionGuiding MeetingGuiding TeamCouncil StructureChicago SurveyStrategic InitiativesStrategic Initiative
Cuyahoga County, OHDale Armbruster, Performance Consultant[email protected]Contract, PCs for peopleDigital C GrantCleveland Foundation GrantDigital Equity Fund
City of Dallas, TXGenesis Gavino, Chief of Staff and Resilience Officer[email protected]Job DescriptionDigital Equity Strategic PlanDigital Equity Strategic PlanDigital Navigators ProposalDigital Equity Strategic Plan
City of Detroit, MITech for Teens
District of ColumbiaCommunity Technology Plan BFCommunityTechnology Plan BRDigital Divide ReportCommunity Technology Plan BFCommunityTechnology Plan BR
Door County, WIJessica Hatch, Broadband Coordinator[email protected]Contact InformationJob DescriptionBudgetSurvey Description
City and County of Durham, NCJennifer Ethridge, Digital Durham Program Evaluation Chair[email protected]FY 2023 BudgetDigital Equity PlanDigital Equity InitiativeDigital Durham Membershttps://durhamcountylibrary.org/computer-services/technology-kits/Digital Navigators for DurhamTechnology KitsCity Broadband Initiative
City of Columbus, OHOre Ishola, Digital Inclusion Program Manager[email protected]Job DescriptionDRAFT, NOT FOR DISTRIBUITIONDigital Equity CoalitionInsight ReportColumbus MOUIn-home Internet
City of Houston, TXJoshua Williams, Executive Fellow/Digital Inclusion Lead[email protected]Fuse Corp Description
Kansas City, MODigital Equity Strategic PlanDigital Equity Strategic Plan - CoalitionCoalition for Digital Inclusion playlistDigital Inclusion KC MembershipInternet at HomeDevelopment Agreement
City of Long Beach, CARebecca Kauma, Digital Equity & Inclusion Officer[email protected]Job DescriptionStaff ContactStaff BudgetStakeholder CommitteeRoadmapRoles and ResponsibilitiesCommittee ListCommittee NotesStakeholder CommitteeAnalysis & RecommendationsFund TransferCARES Act Digital Inclusion Free Internet Services and Computing Devices Program OverviewFree Internet Services and Computing Devices Program Flyer-EnglishInternet and Devices Promotion 1Internet and Devices Promotion 2
Louisville, KYRicky Santiago, Digital Inclusion Manager[email protected]Digital Inclusion PlanExecutive BudgetContact SheetDigital Inclusion PlanCoalition organizations
City of Minneapolis and Hennepin County, MNDana Nybo, Director, IT - Collaboration[email protected]Contact InformationBudget DescriptionDocumentation of Planning ProcessCoalition DescriptionFunding DescriptionCompetition and Assistance Description
New York City, NYInternet Master PlanInternet Master PlanInternet Master PlanImpact ReportInternet Master Plan
City of Oakland, CAPatrick Messac, #OU Project Manager[email protected]Contact InformationJob DescriptionOakland Undivided DescriptionOakland Fiber Master PlanOU Clever WebinarOakland Digital Inclusion ProgramTech Check Description
City of Philadelphia, PAStephanie Orlando, Innovation Coordinator[email protected]Staff ContactJob DescriptionDigital Equity PlanDigital Literacy AllianceDigital Equity PlanConnecting PhiladelphiaPHL ConnectED GrantDigital Navigators Grant
City of Portland, ORLeina Gonzalez Baird, Digital Equity Coordinator[email protected]Contact, Job DescriptionDigital Equity Action PlanPlanning ProcessDigital Inclusion NetworkYour Voice Communications ReportStrategic PlanGrant AgreementFunding DescriptionSponsored Service Agreement
City of Provo, UTCatherine Draper, Office Specialist[email protected]Staffing Overview
Randolph County, NCKenneth Sherin, County Extension Director[email protected]Job DescriptionGrant AgreementRandolph County Digital Inclusion PlanDigital Alliance MinutesRandolph County Digital Inclusion PlanBroadband Survey DashboardFunding AnnouncementFunding Proposal
Salt Lake City, UTNole Walkingshaw, Chief Innovation Officer[email protected]Utah Communities ConnectCoalition MembershipCity Connect
City of San Antonio, TXLeigh Middleton, Digital Inclusion Coordinator[email protected]Digital Inclusion TeamDigital Equity PlanSA Digital ConnectsSASpeakUp: Digital Inclusion SurveyContractual AgreementRecovery & Resilience Plan
City of San Diego, CACraig Gustafson, Digital Services Coordinator[email protected]Contact InformationWork PlanBudgetPlan DescriptionDigital Divide Task ForceDigital Divide Task Force MembersDigital Inclusion Programming
City and County of San Francisco, CABrian Roberts, Policy Analyst[email protected]Job DescriptionStrategic PlanSF Tech CouncilSF Tech Council MembersStrategic PlanSF Bridge Digital Equity ProgramsFiber to Housing
City of Seattle, WADelia Burke, Digital Equity Advisor[email protected]Job DescriptionProgress ReportDELNAccess and Adoption StudyInternet for All Update ReportGrant GuidelinesTMF ContractInternet for All Legislation Resolution Description
Solano County, CAStewart Bruce, IT Infrastructure and Operations Manager[email protected]Solano Connected: Broadband and Digital Equity Strategy
City of South Bend, INPatrick McGuire, Civic Innovation Fellow[email protected]Staff DescriptionJob DescriptionBudget RequestPlanning ProcessConnectivity CoalitionCoalition MembershipSurvey InitiativesDigital Inclusion ProgrammingenFocusAffordability Efforts