Digital Inclusion 101
The digital divide remains a significant barrier to equity and opportunity in today’s increasingly connected world. Digital inclusion and digital equity are essential concepts that ensure all individuals and communities have access to affordable internet, devices, and the digital skills necessary to thrive in the modern landscape.
Below you will find definitions for terms that are foundational in digital inclusion work. NDIA encourages you to use these definitions in proposals, publications, and websites. Please credit National Digital Inclusion Alliance and feel free to link to NDIA’s definitions as a resource.
Digital Divide
The digital divide is the gap between those who have affordable access, skills, and support to effectively engage online and those who do not. As technology constantly evolves, the digital divide prevents equal participation and opportunity in all parts of life, disproportionately affecting people of color, Indigenous peoples, households with low incomes, people with disabilities, people in rural areas, and older adults.
Digital Equity
Digital Equity is a condition in which all individuals and communities have the information technology capacity needed for full participation in our society, democracy and economy. Digital Equity is necessary for civic and cultural participation, employment, lifelong learning, and access to essential services.
Digital Inclusion
Digital Inclusion refers to the activities necessary to ensure that all individuals and communities, including the most disadvantaged, have access to and use of Information and Communication Technologies (ICTs). This includes 5 elements: 1) affordable, robust broadband internet service; 2) internet-enabled devices that meet the needs of the user; 3) access to digital literacy training; 4) quality technical support; and 5) applications and online content designed to enable and encourage self-sufficiency, participation and collaboration. Digital Inclusion must evolve as technology advances. Digital Inclusion requires intentional strategies and investments to reduce and eliminate historical, institutional and structural barriers to access and use technology.
Here, we aim to demystify vital digital equity topics and provide a foundational understanding of digital inclusion work. You’ll learn about the various facets of digital equity, the challenges many face, and the collaborative efforts of community organizations, government entities, and advocates striving to bridge the gap.
By exploring the principles of digital inclusion, we hope to empower you and inspire you to take part in this crucial movement toward a more connected and equitable society. Join us on this journey to understand how we can collectively work toward ensuring that everyone, regardless of their background or circumstances, can fully participate in our digital world.
Beginner Resources
Our beginner-friendly resources will assist you in understanding the fundamental concepts and practices that can help bridge the digital divide. Whether you’re an individual passionate about digital equity, a community leader, or a new digital navigator looking to make a difference, NDIA has you covered.
Comprised of digital inclusion practitioners, advocates, and supporters working within communities to advance digital equity, the NDIA Community forms the strong, growing core of digital inclusion work in the United States, and we always welcome new members. Join our community today and help us achieve digital equity across the country.