This handout, used for training digital navigators, walks a new digital navigator through the process of helping a community member from intake to connecting them to resources. Along the way, it indicates when a digital navigator would fill out specific forms and points to useful resources for each step.
Stand with NDIA in the fight for digital equity.
Across the country, older adults are struggling as they attempt to navigate telehealth appointments. Parents without affordable home internet options are seeing their children fall behind in school. Adult job seekers without digital skills are having difficulty competing in the online job market.
Stand with NDIA as we work to protect the essential investments that would advance digital access, skills, and opportunities for people and communities nationwide.