To be completed by a digital navigator during or immediately after every appointment with a community member, including following the initial intake appointment, to record details of the interaction. Its purpose is to both collect data about the program and to support digital navigators in their daily work. Digital navigators should have access to review previous session summaries for a client before each meeting with that client. Each organization should adapt this form to fit their needs.
Stand with NDIA in the fight for digital equity.
Across the country, older adults are struggling as they attempt to navigate telehealth appointments. Parents without affordable home internet options are seeing their children fall behind in school. Adult job seekers without digital skills are having difficulty competing in the online job market.
Stand with NDIA as we work to protect the essential investments that would advance digital access, skills, and opportunities for people and communities nationwide.